1. Information we process

We may process account details, contact information, order and payment status, card or invitation content, recipient email addresses, delivery timing, RSVP responses, support messages and limited technical information needed to secure and operate the service.

2. Why we process it

We use information to provide requested services, deliver digital cards and invitations, manage accounts and payments, respond to support requests, prevent abuse, comply with legal obligations and improve reliability.

3. Recipients and guests

Recipient and guest information is used to deliver the sender’s message or manage the relevant event. It is not sold. Senders must only provide details they are entitled to use.

4. Service providers

We may use carefully selected hosting, payment, email-delivery, security and analytics providers. They process information only as needed to provide their services and under applicable safeguards.

5. Retention

Information is retained only as long as necessary for the stated purpose, account administration, security, dispute handling and legal obligations. Retention periods may differ by record type.

6. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. You may also withdraw consent where consent is the legal basis.

7. Security

We use reasonable technical and organisational measures to protect personal information. No internet service can guarantee absolute security.

8. Cookies

Necessary cookies may be used for security, account sessions, carts and checkout. Optional analytics or marketing cookies should only be enabled in accordance with the consent choices shown on the site.

9. Contact

For privacy questions or requests, use the Windmill Ecards contact page. We may need to verify your identity before completing a request.

10. Updates

This policy may be updated when the service or legal requirements change. The current version will be published here.

Last updated: 30 September 2026.